A 12 hour notice to cancel your appointment will be required to avoid being charged 50% the cost of your facial appointment before rebooking.
No-shows will result in being charged the full amount of facial before rebooking. If policy isn't respected after 2 mishaps a valid credit card will have to be on file to reserve an appointment due to demand of my time.
Any prepaid monies as in gift certificates or vouchers will be forfeited the amount of your facial appointment if cancellation policy is not followed.
I do keep in mind that life does happen to us all from time to time and will always remain open minded to these things. I do usually send a courtesy reminder via text or phone call 24 hours before your scheduled appointment. But not receiving a message will not negate the cancellation policy!
Please keep in mind my business is just that a business, not a hobby. It is the way I support myself and when you no-show or cancel at the last minute I don't get paid and is often to late to try and fill your spot. I respect your time to prep and prepare for your appointment and appreciate being shown the same respect. Thank you for your understanding and support. I look forward to seeing you soon.